Feature Toggles
Enable or disable specific features in your loyalty program
Control which features are active in your RewardsPro installation. Feature toggles let you customize your loyalty program's functionality and gradually roll out new capabilities.
Accessing Feature Toggles
Go to Settings in the main navigation
Select the Features tab
Available Toggles
Advanced Analytics
Advanced Analytics Enabled
On
Enable detailed analytics and reporting features
When enabled:
ROI calculations with business metrics
Customer behavior analysis
Tier movement analytics
Export capabilities
Trend analysis
When disabled:
Basic order and customer counts only
No business metric calculations
Simplified dashboard
Automatic Cashback Processing
Auto Cashback Processing
Off
Automatically process cashback when orders are paid
When enabled:
Cashback issued instantly on order payment
No manual review required
Fastest customer experience
When disabled:
Orders queued for manual review
You approve cashback before it's issued
More control over fraud prevention
Recommended for:
Enable: Established stores with low fraud risk
Disable: New stores, high-value products, or fraud concerns
Even with automatic processing, refunded orders automatically reverse cashback.
Email Marketing
Email Marketing Enabled
Off
Enable email campaign features
When enabled:
Send promotional emails to loyalty members
Segment customers by tier
Track email engagement
Schedule campaigns
When disabled:
Transactional emails only (tier changes, balance updates)
No promotional capabilities
Reduced email quota usage
Plan requirement: Max or Ultra plan for full email features
Tier Products
Tier Products Enabled
On
Allow selling tier memberships as products
When enabled:
Create products that grant tier access
Sell tier upgrades in your store
One-time tier purchases available
When disabled:
Tiers based on spending only
No tier product creation
Simplified tier management
Use cases:
Enable: Want to sell VIP memberships
Disable: Prefer spending-based tiers only
See Tier Products for setup guide.
Feature Dependencies
Some features depend on others:
Email Marketing
Email Enabled
ROI Analytics
Business Metrics configured
Tier Products
At least one tier created
Auto Cashback
Order sync enabled
Plan-Based Features
Certain features are tied to your subscription plan:
Basic Analytics
Yes
Yes
Yes
Yes
Advanced Analytics
-
Yes
Yes
Yes
Manual Cashback
Yes
Yes
Yes
Yes
Auto Cashback
-
Yes
Yes
Yes
Email Notifications
Basic
Basic
Custom
White-label
Tier Products
Yes
Yes
Yes
Yes
Customer Widget
Yes
Yes
Yes
Yes
Toggle Best Practices
For New Stores
Start conservative:
For Established Stores
Enable automation:
For High-Volume Stores
Maximize efficiency:
Troubleshooting
Feature Not Working After Enabling
Refresh the page - Settings may need reload
Check plan requirements - Some features need higher plans
Verify dependencies - Check if related features are configured
Clear browser cache - Force fresh settings load
Feature Greyed Out
Feature may require plan upgrade
Dependent setting not configured
Contact support if issue persists
Unexpected Behavior After Toggle
Changes apply to new transactions only
Historical data unchanged
Allow a few minutes for propagation
Check for related webhook processing
Related Guides
Store Settings - Basic store configuration
Business Metrics - Required for advanced analytics
Email Settings - Email marketing configuration
Tier Products - Selling tier access
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