Store Settings

Configure your store's basic information, currency, and timezone

Configure your store's fundamental settings including currency display, timezone, and basic information.

Accessing Store Settings

1. Go to Settings in the main navigation

2. Select the Store Information or Currency tab

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Store Information

Store Name

Your store's display name used throughout RewardsPro.

Field	Details
Max Length	100 characters
Used For	Dashboard display, reports
Required	No (defaults to Shopify store name)

Store URL

Your store's public website URL.

Field	Details
Format	Must be a valid URL (e.g., https://mystore.com)
Used For	Widget links, email templates
Required	No

Shop Domain

Your Shopify domain (e.g., mystore.myshopify.com).

This field is read-only and automatically synced from Shopify.

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Currency Settings

Store Currency

The primary currency for displaying store credit and cashback amounts.

Supported Currencies (32 total):

Region	Currencies
North America	USD, CAD, MXN
Europe	EUR, GBP, CHF, SEK, NOK, DKK, PLN, HUF, CZK, RON
Asia Pacific	JPY, CNY, SGD, HKD, KRW, INR, THB, IDR, PHP, MYR
Other	AUD, NZD, RUB, BRL, ZAR, AED, TRY, ILS, CLP

Currency Display Format

Choose how currency amounts are displayed:

Format	Example	Best For
Symbol	$100.00	Most stores, cleaner look
Code	USD 100.00	International stores, clarity

Examples by currency:

Symbol Format:
  USD: $100.00
  EUR: €100.00
  GBP: £100.00
  JPY: ¥10,000

Code Format:
  USD: USD 100.00
  EUR: EUR 100.00
  GBP: GBP 100.00
  JPY: JPY 10,000

Important: Currency setting affects display only. Actual cashback is calculated in your Shopify store's currency and converted if needed.

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Timezone Settings

Your store's timezone is automatically synced from Shopify and cannot be changed in RewardsPro.

What Timezone Affects

Feature	Impact
Tier Evaluations	When annual periods reset
Analytics	Daily/weekly/monthly groupings
Reports	Timestamp display
Scheduled Tasks	When automated processes run

Viewing Your Timezone

1. Go to Settings → Store Information

2. Timezone is displayed in the store details section

To change your timezone, update it in Shopify Admin → Settings → General. RewardsPro will sync automatically.

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Best Practices

Currency Selection

• Match your Shopify currency for consistent customer experience

• Choose symbol format unless you serve multiple currency regions

• Consider your customers - use familiar currency symbols

After Changing Settings

1. Settings apply immediately to new transactions

2. Existing balances display in the new format

3. Historical data is preserved and re-formatted

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Troubleshooting

Currency Not Updating

1. Refresh the Settings page

2. Clear browser cache

3. Log out and back into the app

Wrong Timezone

1. Check your Shopify store settings

2. Wait up to 1 hour for sync

3. Contact support if issue persists

Store Name Not Showing

1. Enter a custom store name in Settings

2. Or let it default to your Shopify store name